OvenRepair.center (844) 407-1890Mon–Sat, 8am–8pm Book a visit
A stainless single wall oven is set into a painted cabinet at chest height in a bright US home kitchen.

Samsung
Oven Repair

A Korean electronics group whose wall ovens include models with dual cooking zones and steam features.

(844) 407-1890

Mon–Sat, 8am–8pm

  • 2 oven types
  • 6 problems we see
  • 10 error codes

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Three short steps, about a minute.

or call (844) 407-1890

Samsung ovens,
specifically.

Samsung wall ovens report problems as C-codes, and the manuals for the NV51K and newer NV51CG double ovens print a table of them with the part each one concerns. A visit starts from that table, so a divider slid in mid-cook or a wet keypad is ruled out before a sensor or a board is ordered.

The Samsung lineup

Builds2 oven types

Single wall oven · Double wall oven

Called out forOven Error Code

and 5 more problems on Samsung

Repairs we do10 repairs, on any make

Diagnostic visit · Bake and broil element repair · Gas igniter and burner repair · Temperature sensor and calibration

Error codesC-d0 · C-d1 · C-F0 · C-20 · C-21

10 Samsung codes with a page of their own

The Samsung
lineup.

Samsung builds 2 of the 4 oven types this site covers. Which one decides how the visit is planned.

All oven types
Single

Single wall oven

4 of the problems we see on Samsung come up on it Single wall oven repair Double

Double wall oven

3 of the problems we see on Samsung come up on it Double wall oven repair

What is particular
to Samsung.

Samsung's wall ovens include models with the Flex Duo divider and steam cooking. This page draws on the manuals for the NV51K7770D and NV51CG700D double wall ovens, whose code tables match except for the door lock code.

The Flex Duo divider has its own code

The divider turns the upper oven into two compartments, and inserting or removing it while the oven runs brings up -dC- (written -dE- on some models). Reseating it all the way in is Samsung's first step.

Steam models add water codes

On steam models a water reservoir feeds Steam Bake, Steam Roast and Hybrid Clean. The steam sensor and the drain side each have a code of their own, C-70 and C-72.

The door lock code was renumbered

The NV51K manual calls a mispositioned door lock C-d1; the newer NV51CG manual lists the same cause as C-d5 and adds trying to open the door as the first step.

A wet keypad reads as a stuck key

C-d0 appears when a control key reads as pressed for a full minute, and Samsung's first advice is to clean the buttons and make sure no water is on them.

Parts

Samsung parts are identified from the full model code on the label, including the suffix. Availability was not confirmed on a Samsung source.

Repair or replace

Divider, Demo mode and keypad codes are usually cleared without parts. A sensor, lock or board repair on a Flex Duo oven is normally sensible, since a replacement has to fit the same built-in opening.

Book your Samsung visit

What we are
called out for.

On Samsung, most often oven error code.

All problems

Samsung error codes

All Samsung codes
The glowing control display of a built-in wall oven in a US home kitchen showing a blurred, unreadable code, a phone held up beside it as if to look it up.

Oven Error Code

6 causes, cheapest first

 A single wall oven in a US home kitchen with its door open and racks empty, a tray of unbaked cookie dough waiting on the counter beside it.

Oven Not Heating

6 causes, cheapest first

 A dial oven thermometer hanging from the middle rack inside a lit wall oven in a US home kitchen, its needle blurred, a loaf pan resting on the rack below.

Oven Temperature Not Accurate

5 causes, cheapest first

 A close view of the handle and upper edge of a closed stainless wall oven door in a US home kitchen, a small amber lock light glowing on the control panel above.

Oven Door Won't Unlock

5 causes, cheapest first

Not a
Samsung?

Samsung is one of 30 oven makes on this site. The other 29 each have a page of their own.

All 30 brands

Samsung oven repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a child sliding a tray of cookies into an open wall oven together in a bright kitchen
For the heart of your home.

Questions about
Samsung ovens.

My Samsung wall oven shows -dC-. Is the oven broken?
No. It means the Flex Duo divider was put in or taken out while the oven was running, or is not fully seated. Reseat it and restart the oven.
What is the difference between C-20 and C-21 on a Samsung oven?
C-20 is the oven sensor reading open or shorted; C-21 means the inside temperature rose abnormally high. C-21 is the one to treat as urgent.
My Samsung oven shows tESt and stays cold. Why?
Samsung uses tESt, or tE5t, for Demo mode, in which the oven does not heat. The steps to turn it off are in your model's user manual.
Which Samsung codes can I reset myself?
For most codes in the table, Samsung asks you to press OFF, restart, and if needed cut all power for 30 seconds. C-A2 and C-31 go straight to service.

Back to your everyday

Book your Samsung visit.

Have the oven's model number ready — on Samsung it decides which parts come on the first visit.

Schedule a repair Call (844) 407-1890
(844) 407-1890 Schedule a repair