Book a visit
Book an oven
repair visit.
Booking an oven visit takes only this form. It asks for no card, and nothing is owed until a technician has seen the oven and explained what it needs.
Mon–Sat, 8am–8pm
- Three short steps
- Price before any work
- No payment to book
Book a visit
Three short steps, about a minute.
or call (844) 407-1890
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What the form asks,
and why.
Whatever you fill in reaches the technician before the visit, which makes it likelier that the right element, igniter or sensor is already in the van. Filling it in commits you to nothing; the oven is priced only after it has been diagnosed.
Have the model number to hand if you can find it: where the model tag is covers the usual places.
Rather talk? (844) 407-1890Step oneWhich oven, and what it did
Single, double, steam or speed, the make, and what went wrong on the last bake. That decides who is sent and which parts come along.
Step twoA day and a window
Pick the day and the arrival window that suit you, rather than waiting in from morning to evening.
Step threeHow to reach the oven
Where the oven is and a number to call. Mention whether it runs on gas or electricity, and add any gate code or parking note.
After you book,
the visit.
The three steps above are the booking. These four are what happens once a technician is in your kitchen.
What repairs costHeat it up first
The technician runs the oven through bake and broil, measures how quickly the cavity heats and how close it holds the setting, and looks at the door seal and hinges before naming any part.
The cost before the work
You learn which repair it needs and what it costs before a panel comes off for good. If a new oven is the better choice, you hear that as well.
Parts in the van
Bake elements, igniters and temperature sensors are carried on the van. A board or a part specific to one model is ordered by number, so passing it on at booking can spare a second trip.
Repaired, then tested hot
Once the part is in, the oven is brought back up to temperature while the technician checks the reading, the fan and the door lock, instead of assuming the job is done.
Before the
technician arrives.
Three things that make the first visit the only one.
What a code meansStop test-heating it
Repeated preheats on an oven that will not hold heat can strain the controls and overwrite a stored code. Leave it off entirely if it smells of gas or burning or trips the breaker.
Write down any code
If a code shows, copy every character in the order it appears. The same one can mean something unrelated on another make.
Empty the cavity
Take out the racks, pans and any stones, let the oven cool, and clear the counter in front of it. Note when the trouble began and what preceded it: a self-clean, a power cut, a spill.
Where we
come out.
Nine metros. If your street is not listed, give the address in the form and we will say straight away.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about booking.
Do I pay anything to book?
Where is the model number on an oven?
Would a phone call work instead of the form?
What if the oven is not worth repairing?
Not ready to book?
Start from what it is doing.
Every symptom we see, what each one usually means, and the causes in the order they are worth checking.