The slim metal temperature probe mounted on the back wall of an empty wall oven cavity, its two screws and the rear convection cover beside it.

Samsung wall oven
showing C-20

Samsung uses C-20 for an oven sensor that reads as open or as shorted while the oven is running.

(844) 407-1890

Mon–Sat, 8am–8pm

  • Temperature sensor
  • Temperature sensor and calibration
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 407-1890

Before you book,
in this order.

Each step comes from Samsung's own guidance for C-20 on its ovens. Follow it to the end: the last card says whether this is a visit.

01

Switch the oven off with OFF and restart it.

02

If the code persists, disconnect all power for at least 30 seconds and reconnect it.

03

Book a visit if C-20 returns; the sensor is measured before it is replaced.

Still there?

It usually turns into temperature sensor and calibration. Book with the code and the model number.

What not to do

C-20 is not an overheat. Samsung keeps that for C-21.

What you may
notice with it.

The oven problems C-20 tends to arrive with. Answer these at the oven before anyone is booked.

All problems

Where C-20 usually leads

Temperature sensor and calibration.

Temperature sensor or calibration · low.

In Samsung's own words

The oven sensor is open when the oven is operating.
Samsung NV51K7770D double wall oven user manual DG68-00856A-03, Information codes (Samsung download center) Samsung NV51K7770D double wall oven user manual DG68-00856A-03, Information codes (Samsung download center)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Same meaning in the NV51K7770D and NV51CG700D manuals.

Samsung C-20 oven repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child sliding a tray of cookies into an open wall oven together in a bright kitchen
For the heart of your home.

Questions
about C-20.

Can I clear C-20 myself?
Switch the oven off with OFF and restart it. If it comes back, it needs a visit.
Does C-20 mean my Samsung oven needs a new sensor?
Often, but the wiring and connector are checked too, because an open or shorted reading can start anywhere in the circuit.
Can I bake while my Samsung shows C-20?
The oven stops trusting its temperature reading, so baking results will not be reliable. Reset it once, then book a visit if the code stays.

Back to your everyday

Still showing C-20?

Book with the code exactly as shown, the full model number, and whether you can smell gas or burning — with a code, that is where the diagnosis starts.

(844) 407-1890 Schedule a repair