Samsung wall oven
showing -dC-
Samsung's divider splits the upper oven into two compartments.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Samsung
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What -dC-
actually means.
Samsung's divider splits the upper oven into two compartments. -dC- (shown as -dE- on some models) appears when the divider is put in or taken out while the oven is running, or when it is not pushed fully home.
Samsung oven display · also shown as -dE-
What to do when -dC- shows on the ovenKind of codeMode, not a failure
A setting someone switched on, or a state the oven entered on purpose — a control lock, a Sabbath setting, a showroom mode that lights the display without heating. No part has broken and nothing has to be replaced.
Usually leads toNo repair
Remove the divider and insert it again, pushing it in all the way.
Shows up asOven Not Heating
The oven turns on and the display counts, but the cavity stays cold or only lukewarm after a long preheat.
MakeSamsung
A Korean electronics group whose wall ovens include models with dual cooking zones and steam features.
SourceSamsung NV51K7770D double wall oven user manual DG68-00856A-03, Information codes (Samsung download center)
In the NV51K7770D and NV51CG700D manuals as -dC-; Samsung's support page spells it -dE- or -dC-.
Before you book,
in this order.
Each step comes from Samsung's own guidance for -dC- on its ovens. Follow it to the end: the last card says whether this is a visit.
Remove the divider and insert it again, pushing it in all the way.
If there is no divider in the oven, make sure nothing is pressing on the divider switch at the back.
Restart the oven; if the code persists, cut all power for 30 seconds and try again.
Book a visit if it still returns.
Cleared?
The oven came through without a new part. If the same message returns during a later bake, or the oven stops heating partway through, book it as a fresh problem.
What not to do
This is not a heating or sensor issue. It is about the divider and its switch.
What you may
notice with it.
The oven problems -dC- tends to arrive with. Answer these at the oven before anyone is booked.
All problems
No repair indicated
Nothing to repair.
A setting someone switched on, or a state the oven entered on purpose — a control lock, a Sabbath setting, a showroom mode that lights the display without heating. No part has broken and nothing has to be replaced.
Samsung
ovens.
A Korean electronics group whose wall ovens include models with dual cooking zones and steam features.
Samsung oven repairMore Samsung codes
Mode, not a failure on other makes
In Samsung's own words
This code appears if the divider is inserted or removed while the oven is operating.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. In the NV51K7770D and NV51CG700D manuals as -dC-; Samsung's support page spells it -dE- or -dC-.
Samsung -dC- oven repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about -dC-.
Can I clear -dC- myself?
I am not using the divider. Why does my Samsung show -dC-?
Which rack does the Samsung divider go in?
Back to your everyday
Still showing -dC-?
Book with the code exactly as shown, the full model number, and whether you can smell gas or burning — with a code, that is where the diagnosis starts.