The round fan cover on the back wall of a convection wall oven, the blade of the fan faintly visible through its slots.

Samsung wall oven
showing C-A2

C-A2 means Samsung's cooling motor is not operating as it should.

(844) 407-1890

Mon–Sat, 8am–8pm

  • Fans
  • Convection fan and motor repair
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 407-1890

Before you book,
in this order.

Each step comes from Samsung's own guidance for C-A2 on its ovens. Follow it to the end: the last card says whether this is a visit.

01

Turn the oven off.

02

Book a visit; Samsung gives no owner reset for this code.

Still there?

It usually turns into convection fan and motor repair. Book with the code and the model number.

What not to do

C-A2 is not the convection fan inside the cavity. It concerns the cooling motor.

What you may
notice with it.

The oven problems C-A2 tends to arrive with. Answer these at the oven before anyone is booked.

All problems

Where C-A2 usually leads

Convection fan and motor repair.

Convection fan motor, blade or ring element · low to moderate.

In Samsung's own words

The cooling motor is operating abnormally.
Samsung NV51K7770D double wall oven user manual DG68-00856A-03, Information codes (Samsung download center) Samsung NV51CG700D (NV7000C) double wall oven user manual, Information codes (Samsung download center)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Listed in the NV51K7770D and NV51CG700D manuals with the same action.

Samsung C-A2 oven repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child sliding a tray of cookies into an open wall oven together in a bright kitchen
For the heart of your home.

Questions
about C-A2.

Can I clear C-A2 myself?
Turn the oven off. If it comes back, it needs a visit.
Can I keep using my Samsung wall oven with C-A2?
Samsung's only instruction for C-A2 is to request service, with no reset to try first. Book a visit before relying on the oven again.
Is C-A2 the convection fan on a Samsung oven?
No. Samsung names the cooling motor, a separate fan from the convection fan in the cavity.

Back to your everyday

Still showing C-A2?

Book with the code exactly as shown, the full model number, and whether you can smell gas or burning — with a code, that is where the diagnosis starts.

(844) 407-1890 Schedule a repair