The touch control panel of a built-in wall oven seen close, its display glowing faintly with no readable characters and the dark oven window below it.

Samsung wall oven
showing tESt

tESt, sometimes shown as tE5t, means the appliance is in Demo mode.

(844) 407-1890

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 407-1890

Before you book,
in this order.

Each step comes from Samsung's own guidance for tESt on its ovens. Follow it to the end: the last card says whether this is a visit.

01

Find the Demo mode steps in your model's user manual.

02

Turn Demo mode off as the manual describes.

03

Book a visit only if the oven still will not heat once Demo mode is off.

Cleared?

The oven came through without a new part. If the same message returns during a later bake, or the oven stops heating partway through, book it as a fresh problem.

What not to do

tESt is not a self-test result; nothing has been diagnosed or broken.

What you may
notice with it.

The oven problems tESt tends to arrive with. Answer these at the oven before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A setting someone switched on, or a state the oven entered on purpose — a control lock, a Sabbath setting, a showroom mode that lights the display without heating. No part has broken and nothing has to be replaced.

In Samsung's own words

The range is in Demo mode. The oven and cooktop will not heat.
Samsung US support: Samsung range or wall oven error codes (read 24 Sep 2026) Samsung US support: Samsung range or wall oven error codes (read 24 Sep 2026)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. From Samsung's US page for range and wall oven codes, which sends owners to the user manual for the steps on each model.

Samsung tESt oven repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child sliding a tray of cookies into an open wall oven together in a bright kitchen
For the heart of your home.

Questions
about tESt.

Can I clear tESt myself?
Find the Demo mode steps in your model's user manual.
Why is my new Samsung wall oven showing tESt?
It is in Demo mode, which stores use for display. Turn it off with the steps in your manual.
Does tESt mean my Samsung oven ran a diagnostic?
No. Samsung ties tESt to Demo mode only.

Back to your everyday

Still showing tESt?

Book with the code exactly as shown, the full model number, and whether you can smell gas or burning — with a code, that is where the diagnosis starts.

(844) 407-1890 Schedule a repair