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A stainless single wall oven is set into a painted cabinet at chest height in a bright US home kitchen.

Thermador
Oven Repair

A luxury brand within BSH, selling Masterpiece and Professional wall ovens along with steam and speed ovens.

(844) 407-1890

Mon–Sat, 8am–8pm

  • 4 oven types
  • 6 problems we see
  • 3 error codes

Book a visit

Three short steps, about a minute.

or call (844) 407-1890

Thermador ovens,
specifically.

Thermador sells single, double and triple wall ovens, steam ovens and speed ovens. Its wall oven manual does not print a numbered code list: an E and a number on the display comes with instructions, an INFO key for more detail and a request to note the number, while the speed oven names its sensor problems in words.

The Thermador lineup

Builds4 oven types

Single wall oven · Double wall oven · Steam oven · Speed oven

Called out forOven Door Won't Unlock

and 5 more problems on Thermador

Repairs we do10 repairs, on any make

Diagnostic visit · Bake and broil element repair · Gas igniter and burner repair · Temperature sensor and calibration

Error codesE11 · Temperature Sensor Error · Humidity Sensor Error

3 Thermador codes with a page of their own

The Thermador
lineup.

Thermador builds 4 of the 4 oven types this site covers. Which one decides how the visit is planned.

All oven types
Single

Single wall oven

3 of the problems we see on Thermador come up on it Single wall oven repair Double

Double wall oven

3 of the problems we see on Thermador come up on it Double wall oven repair Steam

Steam oven

4 of the problems we see on Thermador come up on it Steam oven repair Speed

Speed oven

3 of the problems we see on Thermador come up on it Speed oven repair

What is particular
to Thermador.

Thermador's built-in line covers single, double and triple wall ovens, steam and combination steam ovens, and speed ovens. Steam models need altitude calibration and a water-hardness setting, and speed ovens combine microwave with convection, so each type is checked in its own way.

The display explains its own codes

When an E and a number appear and the control beeps, Thermador's manual says to follow the instructions on the display and press INFO for more detail. If the code stays, note the number and switch the oven off before booking a visit.

One self-clean per 24 hours

After a Self Clean cycle, the oven will not start another for 24 hours, and on a double oven a clean in one cavity blocks both. A refused self-clean the day after the last one is by design.

A locked door can reset from the breaker

If the door stays locked after the oven has cooled, Thermador's first step is to switch the breaker off for five minutes; the oven should then reset itself and work again.

Soft-close doors react to temperature

The soft-close hinges contain a damping fluid, so the door closes more slowly in a cold kitchen and a little faster when the room is warm from cooking. A change in closing speed alone is not a hinge problem.

Parts

Controls, door locks and sensors are ordered by the full model number on the rating label. Steam and speed oven parts are more specific and can take longer to arrive.

Repair or replace

Most Thermador wall oven visits end with a lock, sensor, element or control repair, which is worth doing on a cavity in good condition. Replacement deserves a look when a double or triple oven needs a main control on top of other major parts.

Book your Thermador visit

What we are
called out for.

On Thermador, most often oven door won't unlock.

All problems

Thermador error codes

E11CommunicationTemperature Sensor ErrorTemperature sensorHumidity Sensor ErrorTemperature sensor All Thermador codes
A close view of the handle and upper edge of a closed stainless wall oven door in a US home kitchen, a small amber lock light glowing on the control panel above.

Oven Door Won't Unlock

5 causes, cheapest first

 The interior of an empty wall oven in a US home kitchen after a cleaning cycle, pale gray ash on the cavity floor and the racks leaning against the counter beside it.

Oven Self-Clean Problems

5 causes, cheapest first

 The side of a single wall oven in a US home kitchen with its door hanging slightly crooked and a narrow gap showing along the top edge.

Oven Door Won't Close

5 causes, cheapest first

 A finger pressing the dark touch control strip above a stainless wall oven in a US home kitchen, the display unlit.

Oven Control Panel Not Responding

5 causes, cheapest first

 A single wall oven in a US home kitchen with its door open and racks empty, a tray of unbaked cookie dough waiting on the counter beside it.

Oven Not Heating

6 causes, cheapest first

 The glowing control display of a built-in wall oven in a US home kitchen showing a blurred, unreadable code, a phone held up beside it as if to look it up.

Oven Error Code

6 causes, cheapest first

Not a
Thermador?

Thermador is one of 30 oven makes on this site. The other 29 each have a page of their own.

All 30 brands

Thermador oven repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a child sliding a tray of cookies into an open wall oven together in a bright kitchen
For the heart of your home.

Questions about
Thermador ovens.

Why won't my Thermador start Self Clean again?
If a Self Clean ran within the last 24 hours, the oven will not allow another one yet. On a double oven, that rule covers both cavities even if only one was cleaned.
My Thermador lights up but will not heat. What should I check?
Look for the demo mode symbol on the display. Thermador's manual says demo mode stops the oven heating and is switched off in the settings menu.
Does my Thermador steam oven need calibrating?
Yes, after installation. Water boils at a different temperature at different altitudes, so the oven runs a Steam mode at 212 °F for 30 minutes, starting from a cold cavity with the door kept closed.
What water should go in my Thermador steam oven?
Cold, fresh tap water, softened water or noncarbonated mineral water, never distilled water. Set the water hardness range in the oven so it knows when to ask for a descale.

Back to your everyday

Book your Thermador visit.

Have the oven's model number ready — on Thermador it decides which parts come on the first visit.

Schedule a repair Call (844) 407-1890
(844) 407-1890 Schedule a repair