Thermador speed oven
showing E11
On Thermador speed ovens and microwaves, E11 appears with a service phone number when the touch buttons stop working as they should.
Mon–Sat, 8am–8pm
- Communication
- Controls and sensors
- Source: Thermador
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What E11
actually means.
On Thermador speed ovens and microwaves, E11 appears with a service phone number when the touch buttons stop working as they should. Thermador's first suspect is condensation on the keypad, which can happen after steamy cooking.
Thermador oven display
What to do when E11 shows on the ovenKind of codeCommunication
The display and the main control board stopped hearing each other, or the board failed its own check. A power dip, a loose ribbon cable or moisture behind the panel is ruled out before either board is replaced, and an oven that stays on through this code is switched off at the breaker.
Usually leads toControls and sensors
Dead keys, a blank or garbled display, an oven that will not switch off or will not respond, traced to the board, the touch panel or their wiring.
Shows up asOven Control Panel Not Responding
The touch controls or buttons do nothing, the display is blank, or some keys work and others do not.
MakeThermador
A luxury brand within BSH, selling Masterpiece and Professional wall ovens along with steam and speed ovens.
SourceThermador US support: Microwaves and speed ovens, error codes
Thermador speed ovens and microwaves, including the Masterpiece MC30WS speed oven, whose manual gives the same advice for touch buttons that do not respond.
Before you book,
in this order.
Each step comes from Thermador's own guidance for E11 on its ovens. Follow it to the end: the last card says whether this is a visit.
Dry the control panel with a soft, dry cloth.
Switch the oven's breaker or fuse off, wait about 10 seconds and switch it back on.
If the buttons still do not respond, book a visit.
What not to do
E11 is not a sign that the oven stopped heating. The oven itself may be fine; the problem is getting your touches through to it.
What you may
notice with it.
The oven problems E11 tends to arrive with. Answer these at the oven before anyone is booked.
All problems
Oven Control Panel Not Responding
5 causes, cheapest first
Where E11 usually leads
Controls and sensors.
Thermador
ovens.
A luxury brand within BSH, selling Masterpiece and Professional wall ovens along with steam and speed ovens.
Thermador oven repair
Single wall oven
One oven cavity set into a cabinet at chest height, with its own controls above the door and nothing to cook on above it.
Double wall oven
Two full oven cavities stacked in one tall cabinet, sharing one control panel and one power supply but heating on their own.
Steam oven
A built-in oven that adds water vapor to the cavity, alone or with convection heat, fed from a tank or a water line.
In Thermador's own words
The touch buttons are not operating properly. This may be due to condensation on the keypad.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Thermador speed ovens and microwaves, including the Masterpiece MC30WS speed oven, whose manual gives the same advice for touch buttons that do not respond.
Thermador E11 oven repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about E11.
Can I clear E11 myself?
Why does E11 show up on my Thermador speed oven after I steam vegetables?
E11 keeps returning on my Thermador even with a dry panel. What does that mean?
Back to your everyday
Still showing E11?
Book with the code exactly as shown, the full model number, and whether you can smell gas or burning — with a code, that is where the diagnosis starts.