AGA eR7 oven controls
showing VE
VE on an AGA eR7 touch panel means the main circuit board in the base of the cooker carries a firmware version the panel cannot work with.
Mon–Sat, 8am–8pm
- Communication
- Controls and sensors
- Source: AGA
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What VE
actually means.
VE on an AGA eR7 touch panel means the main circuit board in the base of the cooker carries a firmware version the panel cannot work with. AGA's service manual says a board with version 6.1 or later is needed.
AGA oven display
What to do when VE shows on the ovenKind of codeCommunication
The display and the main control board stopped hearing each other, or the board failed its own check. A power dip, a loose ribbon cable or moisture behind the panel is ruled out before either board is replaced, and an oven that stays on through this code is switched off at the breaker.
Usually leads toControls and sensors
Dead keys, a blank or garbled display, an oven that will not switch off or will not respond, traced to the board, the touch panel or their wiring.
Shows up asOven Control Panel Not Responding
The touch controls or buttons do nothing, the display is blank, or some keys work and others do not.
MakeAGA
A British cooking brand best known for cast-iron heat-storage cookers; in the US it sells ranges, and its ovens are the cavities built into them.
SourceAGA eR7 Field Service Manual, USA and Canada (PDF linked from agarangeusa.com owner's guides)
US and Canada eR7 models; AGA's remedy is a main board carrying firmware 6.1 or higher.
Before you book,
in this order.
Each step comes from AGA's own guidance for VE on its ovens. Follow it to the end: the last card says whether this is a visit.
Note VE and whether it appeared after a repair or a board replacement.
Do not keep switching the cooker off and on to chase it; the mismatch will not change.
Book a visit so the main control board can be checked and brought to a compatible version.
What not to do
VE is not a sign that an oven element or sensor has worn out. It is a mismatch between two pieces of electronics.
What you may
notice with it.
The oven problems VE tends to arrive with. Answer these at the oven before anyone is booked.
All problems
Oven Control Panel Not Responding
5 causes, cheapest first
Where VE usually leads
Controls and sensors.
AGA
ovens.
A British cooking brand best known for cast-iron heat-storage cookers; in the US it sells ranges, and its ovens are the cavities built into them.
AGA oven repairIn AGA's own words
Error code VE: Main controller firmware version incompatible.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. US and Canada eR7 models; AGA's remedy is a main board carrying firmware 6.1 or higher.
AGA VE oven repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about VE.
Can I clear VE myself?
Why would VE show up on an AGA eR7 that worked fine for years?
Can I update the AGA eR7 firmware myself to clear VE?
Back to your everyday
Still showing VE?
Book with the code exactly as shown, the full model number, and whether you can smell gas or burning — with a code, that is where the diagnosis starts.