The latch slot at the top edge of an open wall oven's front frame, the metal hook of the door lock just visible inside it.

Smeg oven
showing Error 4

On Smeg's US self-clean ovens, Error 4 is the message for a door lock malfunction during the SELF CLEAN function.

(844) 407-1890

Mon–Sat, 8am–8pm

  • Door and lock
  • Door lock and self-clean repair
  • Source: Smeg

Book a visit

Three short steps, about a minute.

or call (844) 407-1890

Before you book,
in this order.

Each step comes from Smeg's own guidance for Error 4 on its ovens. Follow it to the end: the last card says whether this is a visit.

01

Switch the oven off, then back on.

02

If the door still does not unlock once the cavity has cooled, leave the lock lever alone.

03

Book a visit if Error 4 returns.

Still there?

It usually turns into door lock and self-clean repair. Book with the code and the model number.

What not to do

Error 4 is not the normal cool-down lock. After self-clean, Smeg keeps the door locked until the cavity is back to a safe temperature, and that wait is expected.

What you may
notice with it.

The oven problems Error 4 tends to arrive with. Answer these at the oven before anyone is booked.

All problems

Where Error 4 usually leads

Door lock and self-clean repair.

Door lock motor and switches · low to moderate.

In Smeg's own words

In case of door lock malfunction, the message "Error 4" displays.
Smeg US manual 91477B177 for the SOPU3104TPG / SOPU3304TPX self-clean ovens (doc.smeg.it) Smeg US manual 91477B177 for the SOPU3104TPG / SOPU3304TPX self-clean ovens (doc.smeg.it) Smeg US manual 91477B177 for the SOPU3104TPG / SOPU3304TPX self-clean ovens (doc.smeg.it)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. From Smeg US manual 91477B177, linked from the SOPU3104TPG and SOPU3304TPX product pages.

Smeg Error 4 oven repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child sliding a tray of cookies into an open wall oven together in a bright kitchen
For the heart of your home.

Questions
about Error 4.

Can I clear Error 4 myself?
Switch the oven off, then back on. If it comes back, it needs a visit.
Can I release the Smeg door lock lever by hand after Error 4?
Smeg warns never to release the lever manually during self-clean, because it risks damaging the lock and the door glass. Turn the oven off and on, and book a visit if the lock stays.
Does Error 4 on a Smeg mean self-clean finished?
No. It means the lock device did not behave as it should. A normal cycle ends with a beep and a return to the main menu.

Back to your everyday

Still showing Error 4?

Book with the code exactly as shown, the full model number, and whether you can smell gas or burning — with a code, that is where the diagnosis starts.

(844) 407-1890 Schedule a repair