The slide-out water tank of a steam oven pulled halfway from its slot beside the control panel, water visible through its clear side.

Bertazzoni steam oven
showing DEP

After cooking, the Bertazzoni steam oven pumps leftover water back into the tank, then shows DEP to ask you to empty and dry it.

(844) 407-1890

Mon–Sat, 8am–8pm

  • Steam and water
  • Steam system repair
  • Source: Bertazzoni

Book a visit

Three short steps, about a minute.

or call (844) 407-1890

Before you book,
in this order.

Each step comes from Bertazzoni's own guidance for DEP on its ovens. Follow it to the end: the last card says whether this is a visit.

01

Remove the tank and empty it.

02

Dry it and slide it back into its slot, then wipe the cooking space dry.

03

Leave the door open so the cavity can cool and dry.

04

To cook straight away instead, press Stop to clear DEP and continue.

Still there?

It usually turns into steam system repair. Book with the code and the model number.

What not to do

DEP is a care reminder, not an error; nothing has failed.

What you may
notice with it.

The oven problem DEP tends to arrive with. Answer these at the oven before anyone is booked.

All problems

Where DEP usually leads

Steam system repair.

Steam generator, pump or tank sensor · moderate.

In Bertazzoni's own words

the display will show the message “DEP” requiring the following actions:
Bertazzoni MAST30CSEX / PROF30CSEX convection steam oven instruction manual (us.bertazzoni.com) Bertazzoni MAST30CSEX / PROF30CSEX convection steam oven instruction manual (us.bertazzoni.com)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. From the MAST30CSEX / PROF30CSEX instruction manual, Emptying the water tank section.

Bertazzoni DEP oven repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a child sliding a tray of cookies into an open wall oven together in a bright kitchen
For the heart of your home.

Questions
about DEP.

Can I clear DEP myself?
Remove the tank and empty it. If it comes back, it needs a visit.
Is the water hot when my Bertazzoni shows DEP?
It can be. Bertazzoni warns of burns, because the water is only pumped back once it has cooled to about 167°F.
Why empty the tank every time on a Bertazzoni steam oven?
The manual recommends it after each cycle to stop bacteria and limescale from forming inside the appliance.

Back to your everyday

Still showing DEP?

Book with the code exactly as shown, the full model number, and whether you can smell gas or burning — with a code, that is where the diagnosis starts.

(844) 407-1890 Schedule a repair