--- title: "Thermador speed oven showing E11 | OvenRepair.center" description: "What E11 means on Thermador speed ovens, what to check before booking, and when it is not a failure at all." url: "https://ovenrepair.center/error-codes/thermador-e11/" --- # Thermador speed oven showing E11 On Thermador speed ovens and microwaves, E11 appears with a service phone number when the touch buttons stop working as they should. ## What E11 actually means. On Thermador speed ovens and microwaves, E11 appears with a service phone number when the touch buttons stop working as they should. Thermador's first suspect is condensation on the keypad, which can happen after steamy cooking. Thermador oven display What to do when E11 shows on the oven ### Kind of code Communication The display and the main control board stopped hearing each other, or the board failed its own check. A power dip, a loose ribbon cable or moisture behind the panel is ruled out before either board is replaced, and an oven that stays on through this code is switched off at the breaker. ### Usually leads to Controls and sensors Dead keys, a blank or garbled display, an oven that will not switch off or will not respond, traced to the board, the touch panel or their wiring. ### Shows up as Oven Control Panel Not Responding The touch controls or buttons do nothing, the display is blank, or some keys work and others do not. ### Make Thermador A luxury brand within BSH, selling Masterpiece and Professional wall ovens along with steam and speed ovens. ### Source Thermador US support: Microwaves and speed ovens, error codes Thermador speed ovens and microwaves, including the Masterpiece MC30WS speed oven, whose manual gives the same advice for touch buttons that do not respond. ## Before you book, in this order. Each step comes from Thermador's own guidance for E11 on its ovens. Follow it to the end: the last card says whether this is a visit. 01 Dry the control panel with a soft, dry cloth. 02 Switch the oven's breaker or fuse off, wait about 10 seconds and switch it back on. 03 If the buttons still do not respond, book a visit. ### Still there? It usually turns into [controls and sensors](https://ovenrepair.center/services/controls-and-sensors/). Book with the code and the model number. ### What not to do E11 is not a sign that the oven stopped heating. The oven itself may be fine; the problem is getting your touches through to it. ## What you may notice with it. The oven problems E11 tends to arrive with. Answer these at the oven before anyone is booked. [All problems](https://ovenrepair.center/problems/) Before you call ### [Oven Control Panel Not Responding](https://ovenrepair.center/problems/control-panel-not-responding/) [All 5 causes, cheapest first](https://ovenrepair.center/problems/control-panel-not-responding/) It also comes with - [**Oven Error Code**](https://ovenrepair.center/problems/oven-error-code/) Problem ### Oven Control Panel Not Responding 5 causes, cheapest first Where E11 usually leads ## Controls and sensors. **Control board or touch panel · moderate to highest.** Book a visit [What the job involves](https://ovenrepair.center/services/controls-and-sensors/) ## Thermador ovens. A luxury brand within BSH, selling Masterpiece and Professional wall ovens along with steam and speed ovens. [Thermador oven repair](https://ovenrepair.center/brands/thermador/) More Thermador codes [Temperature Sensor Error](https://ovenrepair.center/error-codes/thermador-temperature-sensor-error/) [Humidity Sensor Error](https://ovenrepair.center/error-codes/thermador-humidity-sensor-error/) Communication on other makes [Bertazzoni Err_](https://ovenrepair.center/error-codes/bertazzoni-err/) [Bosch E11](https://ovenrepair.center/error-codes/bosch-e11/) [Dacor C-d0](https://ovenrepair.center/error-codes/dacor-c-d0/) [Fisher & Paykel F101](https://ovenrepair.center/error-codes/fisher-and-paykel-f101/) [JennAir F1 E1](https://ovenrepair.center/error-codes/jennair-f1e1/) [LG F-3](https://ovenrepair.center/error-codes/lg-f-3/) [Maytag F6 E1](https://ovenrepair.center/error-codes/maytag-f6-e1/) [Samsung C-d0](https://ovenrepair.center/error-codes/samsung-c-d0/) [All 23 codes of this kind](https://ovenrepair.center/error-codes/#family-communication) Thermador builds this ### Single wall oven One oven cavity set into a cabinet at chest height, with its own controls above the door and nothing to cook on above it. Thermador builds this ### Double wall oven Two full oven cavities stacked in one tall cabinet, sharing one control panel and one power supply but heating on their own. Thermador builds this ### Steam oven A built-in oven that adds water vapor to the cavity, alone or with convection heat, fed from a tank or a water line. ## In Thermador's own words > The touch buttons are not operating properly. This may be due to condensation on the keypad. [Thermador US support: Microwaves and speed ovens, error codes](https://www.thermador.com/us/support/microwaves-and-speed-ovens/error-codes) [Thermador US support: Microwaves and speed ovens, error codes](https://www.thermador.com/us/support/microwaves-and-speed-ovens/error-codes) [Thermador use and care guide: Masterpiece built-in speed oven MC30WS](https://media3.bsh-group.com/Documents/9001260244_I.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Thermador speed ovens and microwaves, including the Masterpiece MC30WS speed oven, whose manual gives the same advice for touch buttons that do not respond. ## Thermador E11 oven repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Dry the control panel with a soft, dry cloth. If it comes back, it needs a visit. ### Why does E11 show up on my Thermador speed oven after I steam vegetables? Moisture is the likely link: Thermador connects E11 with condensation on the keypad. Let the panel dry, wipe it, and restart the oven from the breaker. ### E11 keeps returning on my Thermador even with a dry panel. What does that mean? Once moisture is ruled out and a power reset has not helped, the keypad or its connection is the next suspect. Book a visit and mention how often the code appears. --- **[Read on the site: Thermador speed oven showing E11 | OvenRepair.center](https://ovenrepair.center/error-codes/thermador-e11/)** **[Book a visit with OvenRepair.center](https://ovenrepair.center/schedule/)**