---
title: "Samsung wall oven showing C-21 | OvenRepair.center"
description: "What C-21 means on Samsung wall ovens, what to check before booking, and when it is not a failure at all."
url: "https://ovenrepair.center/error-codes/samsung-c-21/"
---

# Samsung wall oven showing C-21

C-21 means the internal temperature has risen abnormally high.

## What C-21 actually means.

C-21 means the internal temperature has risen abnormally high. It is Samsung's overheat code, separate from the sensor-circuit code C-20.

Samsung oven display

What to do when C-21 shows on the oven

### Kind of code Heating

The control asked for heat and the cavity did not warm the way it expected. A bake or broil element that has opened or blistered is the usual answer; the wiring to it and the relay that switches it are checked before a board is blamed.

### Usually leads to Bake and broil element repair

An electric oven that stays cold, bakes only from above or will not broil, traced to the element, its terminals or the relay that feeds it.

### Shows up as Oven Won't Turn Off

The oven keeps heating after you press cancel or off, or it heats with no mode selected at all.

### Make Samsung

A Korean electronics group whose wall ovens include models with dual cooking zones and steam features.

### Source Samsung NV51K7770D double wall oven user manual DG68-00856A-03, Information codes (Samsung download center)

In the NV51K7770D and NV51CG700D manuals, with the same wording.

## Before you book, in this order.

Each step comes from Samsung's own guidance for C-21 on its ovens. Follow it to the end: the last card says whether this is a visit.

01

Press OFF and let the oven cool.

02

If the oven keeps heating after it is switched off, turn it off at the breaker and leave it off.

03

Restart it only once it has cooled; book a visit if C-21 returns.

### Still there?

It usually turns into [bake and broil element repair](https://ovenrepair.center/services/bake-and-broil-element-repair/). Book with the code and the model number.

### What not to do

C-21 is not a cabinet or cooling-fan code; Samsung lists the cooling motor separately as C-A2.

## What you may notice with it.

The oven problems C-21 tends to arrive with. Answer these at the oven before anyone is booked.

[All problems](https://ovenrepair.center/problems/)

Before you call

### [Oven Won't Turn Off](https://ovenrepair.center/problems/oven-wont-turn-off/)

[All 5 causes, cheapest first](https://ovenrepair.center/problems/oven-wont-turn-off/)

It also comes with

- [**Oven Temperature Not Accurate**](https://ovenrepair.center/problems/oven-temperature-wrong/)
- [**Oven Burning Smell**](https://ovenrepair.center/problems/oven-burning-smell/)
- [**Oven Error Code**](https://ovenrepair.center/problems/oven-error-code/)

Gas, fire or electrical risk

### Oven Won't Turn Off

5 causes, cheapest first

Where C-21 usually leads

## Bake and broil element repair.

**Bake or broil element · low.**

Book a visit [What the job involves](https://ovenrepair.center/services/bake-and-broil-element-repair/)

## Samsung ovens.

A Korean electronics group whose wall ovens include models with dual cooking zones and steam features.

[Samsung oven repair](https://ovenrepair.center/brands/samsung/)

More Samsung codes

[C-d0](https://ovenrepair.center/error-codes/samsung-c-d0/) [C-d1](https://ovenrepair.center/error-codes/samsung-c-d1/) [C-F0](https://ovenrepair.center/error-codes/samsung-c-f0/) [C-20](https://ovenrepair.center/error-codes/samsung-c-20/) [-dC-](https://ovenrepair.center/error-codes/samsung-dc/) [C-70](https://ovenrepair.center/error-codes/samsung-c-70/) [C-72](https://ovenrepair.center/error-codes/samsung-c-72/) [C-A2](https://ovenrepair.center/error-codes/samsung-c-a2/) [tESt](https://ovenrepair.center/error-codes/samsung-test/)

Heating on other makes

[Dacor C-21](https://ovenrepair.center/error-codes/dacor-c-21/) [Electrolux F10](https://ovenrepair.center/error-codes/electrolux-f10/) [Fisher & Paykel A1](https://ovenrepair.center/error-codes/fisher-and-paykel-a1/) [Frigidaire F10](https://ovenrepair.center/error-codes/frigidaire-f10/) [GE Profile F6](https://ovenrepair.center/error-codes/ge-profile-advantium-f6/) [GE F2](https://ovenrepair.center/error-codes/ge-f2/) [JennAir F4 E0](https://ovenrepair.center/error-codes/jennair-f4e0/) [Kenmore F3/E2](https://ovenrepair.center/error-codes/kenmore-f3-e2/)

[All 20 codes of this kind](https://ovenrepair.center/error-codes/#family-heating)

Samsung builds this

### Single wall oven

One oven cavity set into a cabinet at chest height, with its own controls above the door and nothing to cook on above it.

Samsung builds this

### Double wall oven

Two full oven cavities stacked in one tall cabinet, sharing one control panel and one power supply but heating on their own.

## In Samsung's own words

> This code occurs if the internal temperature rises abnormally high.

[Samsung NV51K7770D double wall oven user manual DG68-00856A-03, Information codes (Samsung download center)](https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NV51K7770DS%2FAA&CttFileID=7281356&CDCttType=UM&VPath=UM%2F201904%2F20190417153009320%2FNV51K7770D_AA_DG68-00856A-03_EN-MES-CFR.pdf) [Samsung NV51K7770D double wall oven user manual DG68-00856A-03, Information codes (Samsung download center)](https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NV51K7770DS%2FAA&CttFileID=7281356&CDCttType=UM&VPath=UM%2F201904%2F20190417153009320%2FNV51K7770D_AA_DG68-00856A-03_EN-MES-CFR.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. In the NV51K7770D and NV51CG700D manuals, with the same wording.

## Samsung C-21 oven repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://ovenrepair.center/locations/)

[Tampa Bay](https://ovenrepair.center/locations/tampa-bay/) FL · 31 areas

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- [Upper East Side](https://ovenrepair.center/locations/new-york/upper-east-side/)
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- [River Oaks](https://ovenrepair.center/locations/houston/river-oaks/)
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[Chicago](https://ovenrepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://ovenrepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://ovenrepair.center/locations/chicagoland/near-north-side/)
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- [Marina](https://ovenrepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about C-21.

### Can I clear C-21 myself?

Press OFF and let the oven cool. If it comes back, it needs a visit.

### Should I be worried about C-21 on a Samsung wall oven?

Take it seriously. It means the cavity got hotter than it should, so the oven should cool fully, and it should stay off at the breaker if it heats while switched off.

### Can one C-21 after a long broil be a one-time event?

Possibly, but the manual gives no harmless cause. If C-21 appears a second time, book a visit.

---

**[Read on the site: Samsung wall oven showing C-21 | OvenRepair.center](https://ovenrepair.center/error-codes/samsung-c-21/)**

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